Services
Free Installation
Installation is performed at NO CHARGE. Signing on with citywater will ensure you a smooth transition to your new point-of-use water system. Whether or not you are currently using a water system, citywater provides professional technicians to take care of all the elements of installation, leaving you with a worry-free experience. Aesthetics and practicality are of utmost importance when detailing your specific installation requirements. All lines are tightly secured and well hidden to ensure a professional appearance within your work environment.
Maintenance / Filter Changes
A thorough sanitization and cleansing of your point-of-use water cooler will be conducted on an annual basis. Although your point-of-use water system is a closed top unit (no outside dust/germs entering in), our technicians will:
- Clean, flush, and sanitize your stainless steel reservoir
- Clean and sanitize your faucets
- Clean and sanitize your catch tray
- Clean and sanitize the exterior of your cooler
In addition to filter changes, your water will be tested before and after filters have been changed, to ensure quality throughout.
Customer Service
We're only a toll-free phone call away to answer your questions or address your concerns. 1-800-248-9420
Friendly professional trained service representative are ready to handle your needs, from coordinating corporate moves to simply ordering paper cups.
All citywater customer service representatives and technicians are certified and qualified to meet your needs.
